Rules and general conditions - Red Parking

Prior notice: Depending on the parking lot's operating system, the regulations will be applicable.

General Operating Rules and Conditions

We park for you (leaving the keys)

 

Low Cost Parking  - Red Parking Outdoor / Indoor – Porto  

Article 1 Definition

For all purposes, the parties agree to the following conditions:

1. Company: Low Cost, Estacionamos por Si Lda.;
2. Low Cost Park: or just Park, managed by the Company Low Cost, Estacionamos por Si Lda. (STANDARD), laterally fenced with restricted admission to third parties, and Covered (INDOOR) with restricted admission to third parties and facilities of other entities that have an agreement with Low Cost, within a maximum radius of 2km.
3. Client: Natural or legal person who will use the park under the conditions set forth in this agreement;
4. Vehicle: Automobile or motorcycle of which the client, under any legitimate title, has availability, not including any accessory not incorporated therein, and which is adaptable;
5. Airport: The Francisco Sá Carneiro International Airport in whose vicinity the Low Cost Park is located.

Article 2 OBJECT OF THE CONTRACT

The purpose of this contract is to make available the facilities of the Low Cost Park and facilities of other entities that have an agreement with Low Cost, within a 2km radius, for the duration periods agreed between the client and the Company, and observing the other conditions set forth in the following clauses:

Article 3  DURATION OF THE CONTRACT

This contract will have the duration agreed between the Client and the Company, without prejudice to this period being extended or shortened, through communication between the parties.

Article 4 CONDITIONS

1 - Without prejudice to the provisions of this Contract, upon its subscription, the Client will be assured the following benefits.

1. Custody of the Vehicle in the Low Cost Park and facilities of other entities that have an agreement with Low Cost within a 2km radius, for the duration of this Contract:
2. Low Cost reserves the right to move the vehicle between its parks and the facilities of other entities that make their parks available to it, for better optimization of the parking spaces it has.
3. The collection of the Client's Vehicle from the Airport to the Low Cost Park and vice-versa, as specifically agreed between the parties, will be carried out by duly identified and authorized Company employees;
4. Transport will be free for the Client and their companions from the Low Cost Park to the Airport and vice-versa. This will be provided by the Company, as specifically agreed between the Client and the Company;
5. Other benefits may be provided or offered by the Company, namely vehicle washing, provided they are previously agreed with the Client;

2 - The granting of the benefits conferred in the previous point presupposes that:

1. The key to the Vehicle will be delivered by the Client to the authorized representatives of the Company, when depositing it in the Low Cost Park or collecting it at the Airport. The vehicle will be parked in the facilities of the Low Cost Park and facilities of other entities that have an agreement with Low Cost, within a 2km radius;
2. Authorized Company employees may, at any time, move the vehicle within the Low Cost Park premises to allow the movement of other vehicles in the Park that are subsequently collected by other Clients, or in any case to allow the optimization of the Low Cost Park's parking spaces;
3. Low Cost reserves the right to move the vehicle between its parks and the facilities of other entities that make their parks available to the company for better optimization of the parking spaces it has.
4. Authorizes the driving of the vehicle by Company employees if collection of the vehicle from the Airport to the Low Cost Park and facilities of other entities that have an agreement with Low Cost, within a 2km radius, and from there to the Airport, is requested and agreed, without the need for prior agreement.

PURCHASE PROCESS AND ONLINE PURCHASE

To purchase the Services offered on the Website, the Client must follow the instructions presented on the screen and accept the purchase by complying with the aforementioned instructions.

If the Client is a natural person, they must be at least 18 years old to purchase the Services.

The contracting will be carried out by the Client filling in the different forms that are presented throughout the purchase process and by the Client's express acceptance of these Terms and Conditions and all conditions applicable to the contracted product. In the purchase process, submitting the completed form by pressing the "Buy and Pay" button will complete the process and imply full acceptance by the Client of the commercial proposal and the applicable conditions, redirecting to a purchase confirmation page on the screen, which the Client can print.

In the case of contracting the parking service with online payment (prepayment), 100% of the money paid will be refunded if canceled 48 hours before the service is performed, 50% will be refunded if it is between 48 hours and 24 hours before the service. Nothing will be refunded if canceled less than 24 hours after the performance of said service. This cancellation will only be applicable when communicated by email to geral@lowcostparking.pt. If the withdrawal is later than the agreed date, the Client will settle the pending days, paying the amount at the daily rates in effect on the date of withdrawal of the Vehicle.

If the Client contracts the service for more than one month and with periodic payments, payments will be made through direct debit receipts to be issued by the Company between the 1st and 5th of each month. In case of return of the receipt, the Company may charge the return costs to the Client.

In the case of contracting the parking service for a fixed period, payment will be made in advance. If the Client decides to withdraw the Vehicle before the designated date, they may do so without the right to a refund of any amount, paying the total price agreed in this Contract. If the withdrawal is later than the agreed date, the Client will settle the amount at the daily rates in effect on the date of withdrawal of the Vehicle, unless expressly indicated in this Contract.

If the client contracts the Battery Charging Service, the Client authorizes the Company to connect the cables to the battery terminals.

Article 5  COMPLEMENTARY CONDITIONS AND PRICE

1 - The delivery of the vehicle will depend on the procedure agreed between the Client and the Company, i.e., by direct delivery at the Low Cost Park or by the procedure of collecting the Vehicle at the Airport before boarding by one of the company's duly uniformed and identified employees, always taking into account the check-in procedures referred to in clause 7.

2 - The reception of the vehicle will depend on the Client's prior request according to one of the following modalities:

1. By prior indication (through reservations), at the time of vehicle delivery, by telephone communication or e-mail, indicating flight, airline, date and time of Client's return, with indication of the delivery modality, which may be direct (delivery at the terminal) or free transport from the Terminal to the Low Cost Park.
2. By communication to a duly identified Company employee present at the Airport or by telephone contact to the Company advising of the Client's presence and requesting delivery of the Vehicle at the Airport or free transport to the Low Cost Park. The Client accepts that in this case the vehicle reception procedure may suffer delays;

3 - The price to be paid by the Client will be that shown on the displayed price list, and will correspond to the number of days multiplied by each daily rate (each fraction is 24 hours, partial or hourly periods are not billed). Payment will be made at the final act of vehicle delivery, taking into account the chosen park (STANDARD/INDOOR) and the period of use.

Article 6 CLIENT'S OBLIGATIONS

1 - The Client undertakes to the Company to:

1. Deliver the Vehicle in full mechanical working order and with all technical revisions and inspections, as well as all legally required documentation that adequately entitles the Client to the availability of the vehicle and its movement by Company employees under the terms of clause 4.1 b) and c).
2. Deliver the key to the Vehicle that allows access to it, the alarm remote if it is autonomous, and any other remote that allows deactivating the alarm if necessary;
3. Allow access to the interior of the Vehicle and its driving by Company employees, under the terms and for the purposes of clause 4.2.
4. Any access to the vehicle by third parties is excluded, except for situations resulting from orders from legal entities, namely, the Public Security Police, judicial officers, or entities with public order powers.
5. Carry out the check-in and check-out procedures provided for in clause 7, by signing the corresponding documentation;
6. Ensure that all belongings and goods not necessary for driving or parking it (and in particular all personal and/or valuable belongings) are removed from their vehicle;
7. Authorize the Company, through its employees, to remove from the Vehicle, after delivery, any externally incorporated but easily detachable element, such as antennas and other car accessories, which must be replaced on the vehicle at the time of its collection;
8. Pay for the service, object of this contract, according to the price list in effect on the date;
9. Authorize the company to maneuver and park the vehicle in Low Cost parking lots and other facilities of other entities that have an agreement with Low Cost, within a 2km radius.
10. In the event of an accident, clients accept the repair of vehicles at the workshop contracted by Low Cost, to the exclusion of any other.
11. Clients whose vehicle is on a public road must, in the event of an accident, always activate the vehicle's mandatory insurance.
12. To respect the check-in/check-out dates and times scheduled by the client. Failure to comply with the scheduled dates and times for delivery or collection may result in delays for which the company assumes no responsibility.

Article 7 DELIVERY AND RECEPTION OF THE VEHICLE

1 - The delivery of the Vehicle by immediate delivery at the Low Cost Park or by its collection at the Airport will take into account the following points:

1. The client must deliver the Vehicle without any material goods that are not an integral part of it, whether in the passenger compartment or in the trunk, namely communication equipment, radios, computers, cameras, clothes, or any other physically appropriable goods, for which Low Cost assumes no responsibility;
2. The Client and the Company representative, if the client requests, must proceed with a check-in of the Vehicle, during which an inspection of its interior and exterior will be carried out, and photographic records may be made
   to register existing damage, wear, or defects on the delivery date, which record will remain in the company's possession for up to 7 days;
3. Also, if the client requests, the Company's reception document will be signed, declaring the Vehicle's mileage and fuel, and other facts that may be relevant for the Company's liability purposes;

2 - The reception of the vehicle by the Client, whether at the Airport or at the Low Cost Park, will be preceded by a vehicle checkout, with an inspection carried out by the client, to confirm, if requested, the vehicle's mileage and fuel, as well as the absence of damage by the Company. Any claim the Client wishes to make must be made at the Company's facilities in the Low Cost Park within a maximum period of 3 days.

3 - Taking into account the reception and Check-out to be carried out under the terms of the previous clause, any claims the Client may present regarding damage or deficiencies in the Vehicle must be submitted within a maximum period of 3 working days after the date of its reception, under penalty of the Client's right to claim any damages lapsing.

4 - In the absence of an express claim by the client at the time of the vehicle's return, by the Low Cost employee, either at the Low Cost park or at the airport, it will be considered that the client acknowledges that their vehicle is in the same condition it was in before being delivered to a Low Cost employee or at the Low Cost park. No claim can be accepted in case of violation of these formalities and deadlines by the client.

Article 8 COMPANY'S RESPONSIBILITY

1 - The Company will be liable to Clients for damages culpably caused by its employees, strictly in the following cases:

1. Damage caused to the Vehicle as a result of handling within the Low Cost Park and other facilities of other entities that have an agreement with Low Cost, within a 2km radius, under the effects provided for in clause 4.2);
2. Any damage suffered by the Client and their companions as a result of transport under the terms of clause 4.1 c) provided that these result from an unlawful act due to gross negligence or willful misconduct on the part of the Company employee acting as the driver of the transport vehicle in question;
3. Any other damages resulting from unlawful acts with willful misconduct or gross negligence by employees and representatives or agents of the Company and whose liability cannot be excluded under the terms of clause 7.2;

2 - The Company's liability is expressly excluded with respect to:

1. Damage suffered by the Client regarding theft of any goods left in the vehicle after its delivery, in disregard of the provisions of clause 7.1 a);
2. Any mechanical damage to the Vehicle not caused by Company Employees, namely damage caused by third parties as a result of their unlawful intrusion into the Low Cost Park, notwithstanding the fencing, alarm, and surveillance systems in place, or by natural causes insusceptible to being avoided by the Company;
3. Low Cost's insurance policy does not cover any damage resulting from natural disasters or adverse weather conditions.
4. We are not responsible for isolated glass breakages.
5. Recommendation for vehicle delivery. Airlines recommend arriving 2 hours in advance for international flights and 1 hour for domestic flights. Although receiving your vehicle and its
   transfer to the terminal only takes a few minutes, the parking user should arrive at our facilities 20 minutes before their check-in opening time. We are not responsible for missed flights.
   
   The company is not responsible for missed flights if you do not comply with check-in and have not allowed sufficient time, or if the complimentary transport service is delayed, for example due to heavy traffic, weather conditions, or delay in entering the curbside because it is full, etc. ...
6. The company will never be responsible for any problem your car has when starting, for mechanical failures, window problems, flat tires, existing bodywork damage, or lack of battery. We only commit to helping as much as possible, and the client cannot claim for these facts.

3 - Low Cost reserves the right to move the vehicle between its parks and the facilities of other entities that make their spaces available to it, for better optimization of the parking that Low Cost has available.

4 - Low Cost is obliged to refund the parking fee only when the client misses their flight.

Article 9 CLIENT'S RESPONSIBILITY

1 - The Client is responsible for any fines or penalties that the Company has to pay due to any irregularity found in the Vehicle, its documentation, or its ownership. Without prejudice to the defense rights available to the Company under the terms permitted by Law, the Client must reimburse the Company for all costs it has incurred, including legal costs with lawyers and solicitors.

2 - In the event of non-payment by the Client of the contracted price or any other expenses incurred by the company, the company has the right of lien on the Vehicle, which will be released as soon as the amount due is fully paid, which will include the increased price due to the increase in the number of parking days of the vehicle with default interest.

Article 10  PERSONAL DATA PROTECTION

The data collected about the Client are also intended for compliance with legal obligations and for use in contractual relationships with Insurers, Banks, and other Institutions, with the Company committing to maintaining confidentiality over all data, reserving access to them exclusively for what is necessary for its normal activity. The respective owner is assured, under the terms of Law 67/98, of October 26, (Personal Data Protection Law) the right to access and rectify them.

Whenever the PARTIES have access to and process personal data, they will comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, and other legislation relating to Privacy and Personal Data Protection applicable to the Parties, namely, regarding compliance with the duties of information to data subjects.

Article 11  MISCELLANEOUS PROVISIONS

All communications between the parties resulting in an amendment to this contract will be made in writing and addressed by the client to the Company's address, fax, or e-mail. And on the part of the Company, they will be sent to the Client's address indicated in the particular conditions.

Article 12  AGREED JURISDICTION

For all matters arising from or related to this contract, the jurisdiction of the District of Porto is competent, with express waiver of any other, the option being made for the one closest to the relevant domicile of the injured party, so that serious inconveniences do not result for them. The Client declares to be completely informed and clarified about the content of this contract.

Price List

• MINIMUM FRACTION: 24 HOURS (PARTIAL OR HOURLY PERIODS ARE NOT BILLED).
• TRANSPORT/COLLECTION OF PASSENGERS TO THE AIRPORT: FREE.
• ALL PERIODS ARE 24H, EXCEPT THE LAST DAY WHICH HAS A +2 HOUR TOLERANCE FOR POSSIBLE DELAYS.
• ALL ABOVE PRICES INCLUDE V.A.T. AT THE CURRENT RATE.

 

MANAGEMENT

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General rules and conditions - Red Parking in automatic mode

Without leaving the keys

 

Low Cost Parking  - Red Parking Outdoor / Indoor – Porto

ARTICLE 1. PURPOSE

This Regulation establishes the rules for the use of the outdoor and covered Parking Lot for light vehicles, owned by the company Low Cost Estacionamos por Si, Lda., at Avenida do Aeroporto nº 314 and Rua do Barreiro nº 517, hereinafter referred to as Park.

ARTICLE 2. SCOPE OF APPLICATION

This Regulation applies to all Users of the Park, regardless of their service usage regime.

ARTICLE 3. PARKING LOT

1. The Park has: Red Outdoor 260 (two hundred and sixty) / Red Indoor 54 (fifty-four) parking spaces.
2. In duly justified cases, it reserves the right to decrease or increase the number of spaces.
3. At the entrance to the Park, information will be provided about the park's status (free/full), current hourly rates, and operating hours.
4. This Regulation will be displayed in the Park and, failing that, on the lowcostparking.com website.
5. A complaints book regarding the operation of the Park and the actions of the staff on duty there will be available to Users.

ARTICLE 4. SPECIFIC PARTS AND COMMON PARTS

1. The Park consists of specific parts and common parts.
2. Specific parts are the spaces intended for parking light vehicles.
3. Common parts of the Park include, namely, the following:
   1. Entrances, circulation spaces for vehicles and pedestrians;
   2. Water, sewage, and electricity networks;
   3. Sanitary facilities;
   4. Spaces and equipment for technical services and Park staff services.

ARTICLE 5. PARK USAGE REGIMES

1. The Park usage regimes are as follows:
2. Rotation with payment in 24h fractions;
3. Total Use Monthly Pass;
4. Under the Rotation Regime with payment by time fraction, the user is entitled to park a light motor vehicle in any vacant space within the set of spaces available for this regime for a period of time and within the defined schedule, upon payment of a fee based on the period used.
5. The Total Use Monthly Pass holder is entitled to park a light motor vehicle in any available space in the Park (with the exception of passes with marked spaces) at any time and day, for any period of time, within the validity period of the pass, upon payment of the established fee.

ARTICLE 6. SCOPE OF APPLICATION

This Regulation applies to all Users of the Park, regardless of their service usage regime.

ARTICLE 7. OPERATING HOURS

1. The Park has the following operating hours: Rotation Regime and Total Use Pass Regime – 24 hours a day;
2. Regardless of the schedule defined above, the Park may close due to force majeure, namely in case of:
   1. Occurrence of natural disasters;
   2. Anomalous situations involving danger to Users or vehicles;
   3. Need to carry out repairs inside the Park, which for this purpose must be totally or partially free and vacant.

ARTICLE 8. ACCESS CARDS

1. Users are responsible for the safekeeping and conservation of the cards;
2. In case of loss, theft, or damage to the card, the user must request a duplicate, which will have an increased cost according to the current fee schedule.
3. Failure to pay the due pass fee implies the automatic cancellation of the respective card.

ARTICLE 9. LOSS OR MISPLACEMENT OF THE ACCESS TITLE

1. The parking ticket, obtained from the Park entrance machine and validated by payment at the automatic payment machine, is considered the only valid title for confirming the entry time and date, exit time and date, and payment processing.
2. In case of loss or misplacement of the parking ticket by occasional users, Red Parking is entitled to charge them the value of parking corresponding to a minimum of 24 hours and the maximum value of the current price list (lost ticket).
3. If the occasional user's vehicle has remained inside the Park for more than 24 hours, Red Parking may charge 24-hour fees for each day the vehicle remains, including the day the occasional user intends to remove it and regardless of the time they do so.

ARTICLE 10. VEHICLE CLASSES

The Park is intended for parking light motor vehicles.

ARTICLE 11. ACCESS PROCEDURES

1. To access the Park, occasional Users in rotation with payment by time/daily fraction must obtain the coded access title online via the web or at the equipment made available at the entrance access, or, if this equipment is not working, from the Park guards.
2. Users under a pass regime must validate their access card at the control equipment located at the Park entrance access.

ARTICLE 12. PAYMENT

1. Payment for the amount due for using the Park will be made at the automatic payment machine existing in the Park, in a duly signposted location.
2. Payment for Passes must be made by the eighth day of the corresponding month.
3. Failure to pay by the due date by Users under a Pass Regime implies the immediate suspension of the right to use the Park and the automatic cancellation of the access card.
4. The price to be paid by the Client will be that shown on the displayed price list, and will correspond to the number of days multiplied by each daily rate (each fraction is 24 hours, partial or hourly periods are not billed). Payment will be made at the final act of vehicle delivery, taking into account the chosen park (STANDARD / INDOOR) and the period of use.

PURCHASE PROCESS AND ONLINE PURCHASE

To purchase the Services offered on the Website, the Client must follow the instructions presented on the screen and accept the purchase by complying with the aforementioned instructions.

If the Client is a natural person, they must be at least 18 years old to purchase the Services.

The contracting will be carried out by the Client filling in the different forms that are presented throughout the purchase process and by the Client's express acceptance of these Terms and Conditions and all conditions applicable to the contracted product. In the purchase process, submitting the completed form by pressing the "Buy and Pay" button will complete the process and imply full acceptance by the Client of the commercial proposal and the applicable conditions, redirecting to a purchase confirmation page on the screen, which the Client can print.

In the case of contracting the parking service with online payment (prepayment), 100% of the money paid will be refunded if canceled 48 hours before the service is performed, 50% will be refunded if it is between 48 hours and 24 hours before the service. Nothing will be refunded if canceled less than 24 hours after the performance of said service. This cancellation will only be applicable when communicated by email to geral@lowcostparking.pt. If the withdrawal is later than the agreed date, the Client will settle the pending days, paying the amount at the daily rates in effect on the date of withdrawal of the Vehicle.

If the Client contracts the service for more than one month and with periodic payments, payments will be made through direct debit receipts to be issued by the Company between the 1st and 5th of each month. In case of return of the receipt, the Company may charge the return costs to the Client.

In the case of contracting the parking service for a fixed period, payment will be made in advance. If the Client decides to withdraw the Vehicle before the designated date, they may do so without the right to a refund of any amount, paying the total price agreed in this Contract. If the withdrawal is later than the agreed date, the Client will settle the amount at the daily rates in effect on the date of withdrawal of the Vehicle, unless expressly indicated in this Contract.

If the client contracts the Battery Charging Service, the Client authorizes the Company to connect the cables to the battery terminals.

ARTICLE 13. EXITING THE PARK

1. To exit the Park, occasional users must enter the coded access title or the “QR” code (online reservations), after validation by payment, into the exit control equipment located in the “vehicle exit” area, for which they have twenty minutes after payment.
2. If the vehicle does not exit within that time period, payment corresponding to the minimum initiated parking period will be due.
3. Other Users must validate their access card at the exit control equipment located in the “vehicle exit” area.

ARTICLE 14. GENERAL PROCEDURES

1. Finding a space and parking vehicles will be carried out by Users, under their full responsibility, taking into account the established circulation zones and directions.
2. Circulation inside the Park is subject to the provisions of the Highway Code and Complementary Legislation.
3. It is not permitted for people or animals to remain inside vehicles after they are parked.
4. When all parking spaces are occupied, the Park will be closed, prohibiting vehicle entry, and will reopen as soon as that circumstance no longer exists.
5. The prohibition of entry to the Park will be announced using the word “Full” on the panel located outside the Park entrance.
6. It is not permitted to wash, repair, or carry out maintenance work on vehicles inside or at the entrances of the Park, except in cases of force majeure and strictly within the limits necessary to remove the vehicle from inside the Park.

ARTICLE 15. ABUSIVE PARKING

1. Abusive parking is understood as vehicles that:
   1. Are parked for more than two months without the owner paying the fees corresponding to that period;
   2. Park outside the spaces designated for that purpose;
   3. Remain in the Park for periods longer than forty-eight hours and show clear external signs of abandonment or inability to move safely by their own means.
2. In the case of abusive parking, Red Parking will promote the removal of the vehicle to a location in the Park it deems convenient or to an existing external deposit for this purpose, with the vehicle owner being responsible for all costs of such removal.

ARTICLE 16. USERS' OBLIGATIONS

Users of the Park are obliged to scrupulously respect the provisions of this Regulation as well as current legislation, namely to:

1. Respect the signaling, hygiene, and safety rules displayed inside and at the entrances of the Park;
2. Obey the legitimate instructions given by Red Parking, respecting all existing notices in the Park;
3. Not drive vehicles inside the Park under the influence of alcohol, psychotropic substances, or narcotics;
4. Not practice acts contrary to law or public order in the Park;
5. Not use the Park for purposes other than those for which it is intended;
6. Not carry out any washing, lubrication, or car repair assistance operations inside the Park, except for emergency repairs strictly to the extent necessary to allow the removal of the vehicle;
7. Respect the maximum circulation speed inside the Park, never exceeding 20 Km/hour;
8. Drive and maneuver with the necessary prudence to avoid any and all accident situations;
9. Not park the vehicle in circulation aisles or in any other place that does not constitute a parking space and, in any case, that prevents or hinders the circulation or maneuvers of other Users;
10. Not practice any act that in any way makes it impossible, difficult, or creates obstacles to the use of the Park by other Users;
11. Not park the vehicle beyond the space reserved for a single vehicle, marked by the indelible lines on the pavement;
12. Not bring explosive substances or combustible or flammable materials into the Park;
13. Not make fire inside the Park;
14. Not make unauthorized use of power outlets and electrical installations existing in the Park.

ARTICLE 17. USERS' RESPONSIBILITY

1. Parking and circulation in the Park are the responsibility of the Users and vehicle owners, under the conditions set forth in current legislation.
2. If accidents occur in the Park causing damage to facilities, equipment, Park service personnel, vehicles, or third parties, for which responsibility is presumably attributable to any User, the duty to bear the reimbursement and compensation for all damages caused falls on that User.
3. The person responsible for the accidents, damages, or other acts referred to in the previous number is obliged to immediately communicate it to the Park service personnel.
4. If the communication provided for in the preceding number has not been made or if the responsible person refuses to comply with what is established in no. 2 of this article, the presence of law enforcement agents will be requested, with the defaulting User being liable not only for the damages caused but also for all costs incurred by Red Parking with the procedures it has to carry out.

ARTICLE 18. EXCLUSIONS OF LIABILITY

1. For civil and criminal liability purposes, the Park constitutes an extension of the public road, and the access control system is intended solely for measuring, charging, and billing the time each vehicle remains inside.
2. Parking is at the expense and risk of the vehicle owners.
3. Red Parking is not responsible for damages caused by third parties, whatever their cause, to people or vehicles parked or circulating in the Park.
4. Given that parking does not constitute a deposit contract, either for vehicles or for objects therein, Red Parking is not liable for any damage, theft, or robbery occurring inside the Park.
5. No liability can be attributed to Red Parking that does not arise from its culpable action or that of its personnel, whether for damages caused to people, animals, or objects found in the Park or on the access roads, and whatever the causes of said damages.
6. Red Parking Park informs its Clients that the insurance policy does not cover any damage resulting from natural disasters or adverse weather conditions.
7. We are not responsible for isolated glass breakages.
8. We recommend that for the use of the complimentary shuttle to the Airport. Airlines recommend arriving 2 hours in advance for international flights and 1 hour for domestic flights. Although upon entry of your vehicle and its transfer to the terminal, we only take a few minutes, the parking user should arrive at our facilities 20 minutes before the check-in opening time for their flight. We are not responsible for missed flights.
9. The company is not responsible for missed flights if you do not comply with check-in and have not allowed sufficient time, or if the complimentary transport service is delayed, for example due to heavy traffic, weather conditions, or delay in entering the curbside because it is full, etc. ...
10. The company will never be responsible for any problem your car has when starting, for mechanical failures, window problems, flat tires, existing bodywork damage, or lack of battery. We only commit to helping as much as possible, and the client cannot claim for these facts.

ARTICLE 19. FEES

The values of the fixed fees may be updated by indication of the Park Management.

ARTICLE 20. SANCTIONS

Without prejudice to any civil or criminal liability that may apply, infringements of the provisions of this regulation are sanctioned under the terms of the applicable legislation.

ARTICLE 21. OMISSIONS

All omitted cases will be subject to the rules provided for in the Highway Code and other complementary legislation.

ARTICLE 22. ENTRY INTO FORCE

This Regulation enters into force on June 1, 2020.

Additional information:

• MINIMUM FRACTION: 24 HOURS (PARTIAL OR HOURLY PERIODS ARE NOT BILLED).
• TRANSPORT/COLLECTION OF PASSENGERS TO THE AIRPORT: FREE.
• ALL PERIODS ARE 24H, EXCEPT THE LAST DAY WHICH HAS A +2 HOUR TOLERANCE FOR POSSIBLE DELAYS.
• ALL ABOVE PRICES INCLUDE V.A.T. AT THE CURRENT RATE.

Parking receipt and VAT: obligations of the service provider

The Tax and Customs Authority (AT) has ruled on the characteristics of parking receipts for VAT purposes.

It considered, in summary, that if the parking receipt is issued, the service provider is not obliged to issue an invoice or simplified invoice with the legal requirements, namely, with the indication of the NIF (Tax Identification Number) of the final consumer acquirer.

Diploma: CIVA

Article: al. a) of no. 5 of art. 40 of CIVA; point 11 of circular-official letter no. 30136.

Subject: Parking receipt – The service provider complies with the invoicing obligation cf. art. 29 of CIVA, thus not being obliged to issue any other document.

Process: no. 10561, by order of 2016-07-12, of the SDG of VAT, by delegation of the Director General of the Tax and Customs Authority - AT